Geek Guru Service Overview

Geek-Guru was formed in 2006 and has grown to support over 80 clients across Birmingham and the West Midlands. Our unique blend of personalised support and technical excellence has earned us a trusted position within our client’s organisations that has resulted in an incredibly high retention rate year on year. Geek-Guru’s solutions deliver exactly what our business clients need; effective, easy to manage technology that delivers real business benefits every time. This means less downtime, less wasted hours and more time doing what you need to do.

• Solutions tailored to suit your organisation’s needs.
• Expert IT advice and support.
• 24/7 monitoring.
• Secure, resilient systems.
• Infrastructure design and planning.

Our Security Specialist arm, Emineo, can provide IT security consultations, solutions and specialist advice.

Business Systems & CRM

We offer a range of solutions and services for SME and Enterprise-level CRM,  and Business Process Analysis.

Our CRM systems help you to collate, organise and centralise all of your important customer relationship data and make it easily accessible to those who need it, such as sales and marketing teams, or management teams for analysis and reporting.

Partnered with Microsoft Dynamics and Zoho, we pride ourselves on creating a solution that is as unique as our clients’ organisations; no two systems will be identical, and we’ll make sure we put together a solution that’s tailored specifically to your organisation’s individual requirements.

Cloud Technology & Strategy

Increase your productivity with cloud services.

In the past decade, especially with broadband internet becoming a mainstay, cloud technology has soared in popularity and usefulness, providing businesses with increasingly flexible and reliable systems.

More and more businesses are choosing to used cloud based technology for services such as data storage and backup, increased productivity and software on demand. As early adopters of cloud technology and hybrid systems, Geek-Guru has extensive experience and expertise in implementation, configuration and maintenance of cloud-based solutions.

Software Development and Integration

Geek Guru’s in-house software development team can help you make an idea into reality.

Using platforms such as Zoho and Microsoft Dynamics as a base, our team can conceptualise, plan, create and implement your bespoke software solution.

Our software development team also specialises in integrating other external systems and software, as well as automating and expanding upon pre-existing functions. In doing so, we can provide enhanced value and improved functionality of your systems, reducing operational costs, and allowing easier organisation and more secure access to important data.

IT Architecture and Networking

Whether you choose a traditional onsite server, a hybrid solution, or a pure cloud system, Geek-Guru have the knowledge and expertise to make sure that system is designed, implemented, secured and maintained to the highest possible standards.

Network planning is crucially important. As a business grows, mistakes in network design can become significant issues. Businesses will often make the mistake of using their electrical contractor to install their IT network. However, network design is about much more than just pulling cables and installing wall-ports. By using an IT specialist, you are guaranteed that every aspect of your current and future IT needs will be considered in the design of your network.

IT Support

Geek-Guru have combined experience that spans decades of technological change. The team have various interests and specialisms and this makes us ideal for guiding and advising our clients. Our clients find us helpful, accessible and straight talking. Supporting small businesses and large enterprises alike, our team is always ready to offer advice and assistance, even on the most challenging or persistent of issues.

With our 24/7 monitoring systems and proactive support, you can rest easy knowing that your IT systems are in safe hands.

We have looked carefully at how we offer support for our clients. Rather than buy a managed support solution off the shelf, we have have custom built our system from the ground up. By picking and choosing the software systems we use to support our clients we ensure they are all best of class and avoid trying to wedge everything in to one platform or become tied to a single software or hardware provider.