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Office Mobile for Office 365 Subscribers

Posted on October 04th, 2013 by Emily

 

Office Mobile has been out since June for iOS and since July for Android users, but what’s it all about, and what can it do?

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One thing we didn’t cover in our long series of posts about Office 2013 and Office 365 was Office Mobile. Microsoft don’t really make a big deal out of their mobile app, opting to instead direct customers to use the Office 365 Web Apps on their smartphones – this may be partly due to the fact that the current versions of Office Mobile for iOS and Android were launched in June and July of this year, respectively – and so were not available at launch.

So, what is Office Mobile? Well, as you may have guessed, it’s exactly what it seems – a mobile productivity suite comprised of special versions of the most popular Office apps, tailored for use on smartphones. It incorporates versions of Word, Excel and PowerPoint, but also includes some of the advanced or additional features you would probably not expect to be available on a mobile platform, such as animations in PowerPoint presentations, charts and Smart Art graphics. This means documents created on the full desktop version will be viewable correctly on smartphones and tablets, and also means that the advanced formatting is not lost if the document is edited on one of these devices.

As with the rest of Office 365, it is very well integrated with other Microsoft services, such as SkyDrive, or, if your company has one, custom SharePoint servers and SharePoint Online.

You can not only view and edit documents on Office Mobile but also create new ones, and share them as you would using a desktop PC, via SkyDrive, SharePoint or good old email. You can also read or add comments to files as you would using the full desktop suite, and if you load a large document from SkyDrive or SharePoint that you’ve previously been reading on another device, it will remember your position and ask if you would like to resume reading where you left off.

Installing and using Office Mobile does not count towards the user or install limit placed on some packages (such as Home Premium’s 5 install limit), so you can use it on as many devices as you like, provided you sign in to an account with an active Office 365 subscription on the device.

The catch is that you must have an active Office 365 subscription to use this suite – but in our opinion it’s just another addition that makes Office 365 more valuable for businesses. It’s available on most subscription plans, including Home Premium, Small Business Premium, Midsize Business, and Enterprise E3 and E4 as well as various educational and governmental versions.

Find out more, or download and install the Office Mobile software by typing Office 365 into the App Store on iOS devices or the Play Store on Android devices.

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If you need any further advice or information on choosing an Office 2013 or Office 365 package that’s right for you, of if you need advice or a chat about anything IT-related, feel free to get in contact with us and we’ll do everything we can to help!

Call us on 0845 234 0580 or email us at info@geek-guru.co.uk

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Geek Guru Software Support

Posted on September 30th, 2013 by Emily

 

If you’re interested in a new software package or suite, or are looking for some software to suit a specific task and don’t really know where to begin, we’re here to help!

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With our recent posts on Office 2013 and Office 365, we hope we’ve been able to provide some useful information on how to choose the best package for you,

At Geek Guru we pride ourselves on our friendly customer service. Anything that you’d like to know about any IT related subject, we’re here to help – including advice about software for different purposes.

Sometimes you may feel like it would be good if you had some software that could automate tasks, software that’s more suitable for your business or just something that can help you be more productive – in any such case, feel free to get in contact with us and we’ll do some looking around for you, and endeavour to find the most suitable software for your needs.

As part of our support packages, we can also help you to purchase and install your software if necessary. This means you’ll have nothing to worry about as we’ll do it all for you, and make sure it’s all set up and working correctly. If you purchase your software through us, we’ll make sure you have the correct amount or type of licenses required for your company or organisation, so you don’t waste some of your budget by purchasing more than you may need.

If you’ve recently purchased some software and need some advice about its functions, general usage, or how to get it to perform specific tasks, we may also be able to help. From assisting you ourselves with our wide range of experience and knowledge, to finding free online resources or paid training courses for you and your team, just let us know and we’ll do what we can to help out.

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If you’d like any further information on any kind of software, hardware or anything else IT-related at all, get in touch with us, the Geek Gurus are always on hand and happy to help!

Call us on 0845 234 0580 or email us at info@geek-guru.co.uk

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Microsoft Office 365 and Office 2013 - 365 vs 2013

Posted on September 27th, 2013 by Emily

 

In the last of our posts discussing Office 2013 and Office 365, we continue to take a look at more of the features, benefits and drawbacks of each of the schemes.

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Web apps are a great addition to the line up from Microsoft. An active Office 365 subscription allows the use of the web app versions of Word, Excel, OneNote and PowerPoint, meaning you can open and work on some of your documents without installing any software on the machine you are using, if it is necessary. Useful for those with other devices that are not compatible with Office 365 installations, such as machines running on Vista or XP, older versions of Mac OS, or even Linux. Along with SkyDrive, they also allow you to collaborate with many people on the same document, in real time. Real time collaboration on any device could turn out to be a very important aspect of the 365 service for many businesses, particularly those who do team-based project work. Through the use of SharePoint Online it can also reduce the need for sending files to colleagues via email – all you need to do is send a link to the other person and they can view, edit and save the file as permissions allow.

Hosted Exchange servers as part of some Office 365 packages are another key feature – you no longer need to buy or rent a business mail server. The fact is that for a lot of small or medium businesses, this is going to be a nice money-saving feature.

The offering of a hosted website is another feature, and although the tools provided offer little in the way of professional design options, their do-it-yourself WYSIWYG web design toolkit will suffice until your business has the money to pay for a professional design and hosting. Unfortunately it’s not possible at the moment to simply “move” a current website to the provided hosting space, you must use their basic site designer to create one.

The advanced tools available with some of the packages, like Active Directory integration and extra security and data management options make for a very attractive package for 365 all in all.

For some, owning and managing their own servers is a must, and that’s a decision that can be made on a business to business basis. Some organisations prefer the flexibility that comes with owning or renting and maintaining their own SharePoint or Exchange servers; for these we’d recommend a package like Office 365 ProPlus, which provides the software on a subscription basis without any of the added IT services at a reduced cost.

A lot of businesses will, however, get a lot of value for money from the added services such as the Hosted Exchange and adjustable licenses that Office 365 offers.

After trying the Office 365 service at Geek Guru HQ for a while, it seems to offer good value for money for the features provided. Our opinion is that this is a nice step towards moving some systems into the cloud.

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If you need any further advice or information on choosing an Office 2013 or Office 365 package that’s right for you, of if you need advice or a chat about anything IT-related, feel free to get in contact with us and we’ll do everything we can to help!

Call us on 0845 234 0580 or email us at info@geek-guru.co.uk

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Microsoft Office 365 and Office 2013 - 365 vs 2013

Posted on September 25th, 2013 by Emily

In this series of posts, we’re providing some insight into the most recent Office suites from Microsoft, Office 2013 and Office 365, their pricing structures, similarities, differences, content and what various parts of each package could do for your business.

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Office 365 subscription packages come with a multitude of features that can be incredibly useful, but there are also drawbacks, just as with Office 2013 per-pc installations.

One main feature is that your software will always current. If Microsoft were to release Office 2014 or 2015 in future and you had an active subscription to Office 365, you would be entitled to use the most up to date version of Office available. This kind of deal is especially useful if a product is coming to the end of its lifecycle; you won’t have to pay again to upgrade the software when a new version comes out – although you may need to transition to a new subscription model or system.

Another feature is that all packages of Office 365 allow for full access to the main suite of apps (with the exclusion of InfoPath and Lync) and so do not impose any limitations on the use of Publisher, Access or Outlook.

With Office 365, however, unlike its per-PC counterpart Office 2013, you will need to connect to the internet with your Microsoft account every 30 days in order for the software to stay active – so for machines that do not have a regular internet connection, Office 2013 is most likely still the best option.

Subscriptions to Office 365 also need to remain active to ensure that the software is useable. If the subscription to Office 365 lapses or the account gains restrictions for whatever reason, the use of your Office suite will be limited. Restricted copies of Office downloaded using a 365 subscription enter into a read-only mode which means that you can open, print and view documents, but not save them or create new ones. You are, however, given the option to enter a licence key to reactivate your product, so should you choose to purchase a copy instead of having a subscription, your installation of Office will reactivate according to the restrictions on the copy of Office 2013 that was purchased.

The ability to dynamically add or remove users and reassign licenses in the admin control panel with Office 365 means you can swap licenses around as people leave or join your organisation, or add more if your organisation grows – although if it shrinks, you will need to contact Microsoft Customer Care to get the license removed, as there’s no easy way to do this online. Doing this with a normal per-PC activation is easy – you just let the new employee use the activated copy of Office 2013, as license keys are not tied to users. With the traditional licensing method, there is no way to partially or wholly refund a purchased copy of Office 2013 if you find you no longer need it, so you’ll be stuck with a license you’re not using.

The subscription model also allows your business to spread the cost from month to month if necessary, reducing the initial outlay that sometimes comes along with updating volume licensed software for many users.

Next time, in the final post in this series, we’ll be looking at some more of the benefits and drawbacks of using Office 365 or Office 2013, to help you choose the version that’s right for you or your business.

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If you need any further advice or information on choosing an Office 2013 or Office 365 package that’s right for you, of if you need advice or a chat about anything IT-related, feel free to get in contact with us and we’ll do everything we can to help!

Call us on 0845 234 0580 or email us at info@geek-guru.co.uk

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Microsoft Office 365 and Office 2013 - Office 365 Plans

Posted on September 23rd, 2013 by Emily

 

In this series of posts, we’re providing some insight into the most recent Office suites from Microsoft, Office 2013 and Office 365, their pricing structures, similarities, differences, content and what various parts of each package could do for your business.

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Subscription based models for digital services, especially access to applications, are becoming more and more popular as high speed broadband internet becomes more prevalent; streaming services and cloud computing becomes more viable. Microsoft’s offering of the Office 365 service means that two of the most popular suites used in business are available on subscription plans instead of outright purchase – the other being Adobe’s Creative Suite.

Here’s a little more information on some of the packages available from Microsoft’s Office 365 subscription scheme. All Office 365 packages mentioned here include the full suite of apps – Word, Excel, OneNote, PowerPoint, Outlook, Publisher and Access.

  • Office 365 Home Premium – While most of the Office 365 service was initially directed towards businesses, there was also demand from individuals for a consumer focused package, so Microsoft responded by introducing Office 365 Home Premium. It offers simultaneous installations on up to 5 PCs or Macs, and 5 mobile devices, integration with SkyDrive and an additional 20GB of storage space and 60 Skype World minutes per month, and is for home use only.
  • Office 365 Small Business Premium – This is the package designed, as the name would suggest, for small businesses. The full suite of apps is included, along with Lync, which is a communication app. It also includes a multitude of online services such as hosted Exchange servers – meaning your business’ email server is hosted by Microsoft with 25GB storage space per user, and hosted SharePoint, which you can use to share files with your colleagues. Up to 25 users.
  • Office 365 Midsize Business – Microsoft’s offering for medium sized businesses, includes all of the Small Business Premium features, with the addition of Active Directory integration, which allows single sign-on and Active Directory synchronization. Up to 300 users.
  • Office 365 Enterprise E3 – The main, full featured enterprise-level package. Comprises all the features offered by Office 365 Midsize Business, plus additional data management, storage and security capabilities required by larger organisations. Unlimited users.
  • Office 365 ProPlus – The subscription-based equivalent of Office Professional Plus 2013, this is simply the full suite of applications made available to download on any PC, with up to 5 installs per user on their devices. Unlike Office Professional Plus 2013, there is an online interface that allows you to deactivate copies of office for certain users, for example if they no longer work for the company or the device is lost, stolen or broken. There are no online services such as hosted Exchange or SharePoint with this package, it is software only.

As you can see, there are many options to choose from, there’s bound to be one that is designed for your business size and requirements!

Next, we’ll be taking a look at some of the features, benefits and drawbacks of each type of Office – Office 2013 per-PC licensing versus Office 365 subscription model.

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If you need any further advice or information on choosing an Office 2013 or Office 365 package that’s right for you, of if you need advice or a chat about anything IT-related, feel free to get in contact with us and we’ll do everything we can to help!

Call us on 0845 234 0580 or email us at info@geek-guru.co.uk

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Microsoft Office 365 and Office 2013 - Office 2013 Packages

Posted on September 20th, 2013 by Emily

 

In this series of posts, we’re providing some insight into the most recent Office suites from Microsoft, Office 2013 and Office 365, their pricing structures, similarities, differences, content and what various parts of each package could do for your business.

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Office is now available in two different ways, one-off purchase and also a new subscription based model.

If you’d rather purchase Office with a one-off payment up front for permanent access to the software, you’re in luck. Microsoft are offering a variety of packages for a straightforward purchase of Office 2013.

While the purchase of these packages is available in stores or online, what you are given for your purchase is simply a product activation code inside a case – there are no DVDs or CDs of Office 2013 available. This means if the machine you want to install it on isn’t connected to the internet, you’ll need to download the installer software beforehand onto another machine, and use removable media such as a USB flash drive or a writable DVD to save the installer file onto, in order to install Office 2013 on the destination computer.

All Office 2013 software will only run on Windows 7 or higher (Windows 8 for example). You cannot install the Office 2013 applications on Vista or XP, trying to do so will give an error message.

  • Office Home & Student 2013 – The most basic package, for home use only. This includes the core apps – Word, PowerPoint, OneNote and Excel – and is suitable for anyone who only needs Office for its basic functions, for personal use. For use on one PC only.
  • Office Home & Business 2013 – A similar package, except it’s for both home and business use. It’s for those who only really need to use the core functions of Office, and contains the same apps as the Home and Student edition, but it also includes Outlook, which can be an invaluable business tool for organising calendars and mail. This version is largely designed to be a robust, cost effective solution for sole traders or small businesses who don’t need the advanced features and functionality of the Professional edition. For use on one PC only.
  • Office Professional 2013 – The full Office suite, which includes the core apps, plus Outlook, Publisher and Access. Designed for sole traders and small businesses or professional users. For use on one PC only.
  • Office Standard 2013 – The basic volume licensing edition for any size of business. It includes the core apps, plus Outlook, Publisher and access to the Office Web Apps. It provides access to several enterprise features such as group policy, terminal services and volume activation. Other enterprise features are available in limited capacity. Available for volume licensing, 5 PCs or more.
  • Office Professional Plus 2013 – The full professional Office suite for this release. It is really the “Ultimate” edition for all business sizes, and includes all the core apps, Outlook, Publisher, Access, Lync and InfoPath. It also includes unlimited access to all of the enterprise features of Office, including enhanced security and data management. Available for volume licensing, 5 PCs or more.

Each package is priced individually, and prices can vary depending on vendor. The important thing to note here is that, unlike the subscription packages, once you purchase the software, you own it permanently.

Next post, we’ll be looking in greater detail at the subscription-based packages on offer from Microsoft for Office 365.
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If you need any further advice or information on choosing an Office 2013 or Office 365 package that’s right for you, of if you need advice or a chat about anything IT-related, feel free to get in contact with us and we’ll do everything we can to help!

Call us on 0845 234 0580 or email us at info@geek-guru.co.uk

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Microsoft Office 365 and Office 2013 - Packages and Plans

Posted on September 18th, 2013 by Emily

 

In this series of posts, we’re providing some insight into the most recent Office suites from Microsoft, Office 2013 and Office 365, their pricing structures, similarities, differences, content and what various parts of each package could do for your business.

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One thing about Office is that it is available in so many packages, it can be extremely confusing to buy. You should know what kind of software you or your business use and require, so we’ve compiled a list of the available versions and what their contents are, to try and help you make an informed decision.

Standalone Office 2013 Suite Packages:

  • Office Home and Student 2013 – Word, Excel, OneNote and PowerPoint. Home use only. 1 PC only.
  • Office Home and Business 2013 – Word, Excel, OneNote, PowerPoint and Outlook. Home or Business use. 1PC only.
  • Office Professional 2013 – Word, Excel, OneNote, PowerPoint, Outlook, Access and Publisher. Home or Business use. 1 PC only.
  • Office Standard 2013 – Word, Excel, OneNote, PowerPoint, Outlook and Publisher. Office Web Apps. For Business Use. Available for Volume Licensing (5 keys or more).
  • Office Professional Plus 2013 – Word, Excel, PowerPoint, Outlook, Access, Publisher, InfoPath and Lync. Office Web Apps. For Business Use. Available for Volume Licensing (5 keys or more).

 

Office 365 Subscription Packages:

  • Office 365 Home Premium – All standard Office applications (not including Lync and Infopath), Skype World minutes plus access to Office Web Apps and 20GB SkyDrive space. Install on up to 5 devices at once. £79.99 / year or £7.99 / month.
  • Office 365 Small Business Premium – All standard Office applications plus Lync. Hosted Exchange mail server and web hosting. Hosted SharePoint. Office for Mobile, Office Web Apps, other online business services. £100.80 per user / year or £10.10 per user / month. Limit 25 Users.
  • Office 365 Midsize Business – All standard Office applications plus Lync. Hosted Exchange mail server and web hosting. Hosted SharePoint. Office Web Apps, Active Directory integration, other online business services. Enhanced customer support. £9.80 per user / month on an annual contract. Limit 300 Users.
  • Office 365 Enterprise E3 – All standard Office applications plus Lync. Hosted Exchange mail server and web hosting. Hosted SharePoint. Office for Mobile, Office Web Apps, Active Directory integration, other online business services. Enhanced customer support. Advanced data management, voice and email tools. £15.00 per user / month on an annual contract. Unlimited Users.

There are other packages available that do not include the Office suite itself, consisting of the online IT services only (such as hosted exchange etc), however, we recommend the complete packages as we feel they provide good value for money.

Next post we’ll be covering Office 2013 (the non-subscription version of Office) in more depth, and looking at what various packages offer you.

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If you need any further advice or information on choosing an Office 2013 or Office 365 package that’s right for you, of if you need advice or a chat about anything IT-related, feel free to get in contact with us and we’ll do everything we can to help!

Call us on 0845 234 0580 or email us at info@geek-guru.co.uk

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Microsoft Office 365 and Office 2013 - Intro to Office

Posted on September 16th, 2013 by Emily

 

Over the next few posts, we’re providing some insight into the most recent Office suites from Microsoft, Office 2013 and Office 365, their pricing structures, similarities, differences, content and what various parts of each package could do for your business.

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Since Windows 95, Office has been the standard application suite for many businesses, and has increased in size and popularity over the years. Back in the era of Windows 95, it had competition in the forms of suites like Lotus SmartSuite and individual apps like Corel WordPerfect. While many of its original competitors still exist now, they have declined very much in popularity.

Office’s main competition now comes from freeware, open-source suites like Apache OpenOffice and Libre Office, Polaris Office for mobile platforms, and iWork for the Mac.

Since many people have been tempted away from purchasing the Office suite by open-source freeware apps likes Apache OpenOffice, Microsoft have spent a lot of time improving and streamlining their Office suite to make sure it provides and experience that’s unequalled by any free software package. Outlook remains one of the most popular mail clients available for business because of its features. Word, Excel and PowerPoint have been given more options, better presentation and more streamlined features.

Despite the competition and its cost, Office is still the choice we see most businesses making. We’re in agreement here, for development, stability and features, Microsoft Office is still the best office productivity suite with the most to offer for businesses.

This time around, Microsoft have not just gone for a standard release of their Office suite, but have included the option to purchase a rolling subscription service instead of the actual office suite itself. This means that subscribers are no longer paying a large sum upfront for one single version of office, but are paying for a subscription to an online service which enables them to store their documents securely online, and ensure they always have access to the latest version of office available. This means that, should Microsoft release a new version of office for download and purchase, such as in 2014 or 2015, subscribers will automatically be entitled to download and use the latest version.

In our next post, we’ll be discussing the types of Office 2013 and Office 365 packages available and what they all have to offer individuals and businesses alike.

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If you need any further advice or information on choosing an Office 2013 or Office 365 package that’s right for you, of if you need advice or a chat about anything IT-related, feel free to get in contact with us and we’ll do everything we can to help!

Call us on 0845 234 0580 or email us at info@geek-guru.co.uk

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Anti-Malware for Businesses - Malware Solutions

Posted on August 09th, 2013 by Emily

 

In the final post of this week, we discuss options for individuals and businesses alike to protect themselves from and fight back against malware infection.

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If you’ve done some looking around online for anti-malware suites, you’ve probably come across several names. Symantec’s Norton, Kaspersky, McAfee, AVG, Avast, Avira, Comodo… and so on. The list is seemingly endless. Some of them are free, some of them are not. We’ve tried many different anti-malware, antivirus or internet security suites in our time as IT professionals, and it’s difficult to really select an all-time best software suite or manufacturer. Software suites can add, remove or change functionality between iterations, so it really depends on what all the companies are offering users in their software, which changes from year to year.

One thing we are certain of though, is that if you are an individual with a windows machine, currently without anti-malware software, or aren’t sure which one to get, you should take full advantage of Microsoft Security Essentials. This is a free offering from Microsoft that is available to all users of a genuine Windows operating system. For users of Windows 8, you will find that it comes pre-installed. For Windows 7 users and below (down to Windows XP SP 3), you need to download this software and install it separately. It’s a lightweight, user friendly program that integrates well with windows – as you’d expect it to, being from the same manufacturer as the operating system. It downloads and installs it updates daily, so you don’t need to worry about doing that manually. It’s a great free, basic package for Windows users that isn’t a huge system resource hog, and doesn’t get in the way.

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Business user? Geek Guru are on hand to help!

If you’re running a business machine or a business network, however, you may want something a little more robust, and perhaps something that can be managed centrally or even remotely. The biggest danger to business networks is usually outdated software or outdated definitions (malware scanners use these definitions to determine if you have an infection or not, or if something is a risk, and they need to be updated regularly.)

At the moment, we’re recommending Kaspersky, as this suite is very robust, provides excellent value for money, and can be managed entirely by us using our managed services platform, Kaseya. This means you don’t need to lift a finger to keep your network protected and updated – we can do it all for you directly. We’ll know if there’s a potential threat, and we can easily manage any problems that arise or quarantine any suspicious files for you.

If you prefer to manage your own network, Kaspersky still has a great set of centralized controls, so you can manage your entire network from one machine, push down software and definition updates, and everything else you’d expect.

Individual users shouldn’t feel left out either, as Kaspersky offer a single user edition, which we can also help to install and support if necessary.

If necessary, there is software support from Kaspersky for Android devices and Mac computers also, so these devices need not be a security risk for your business.

If you take a look and decide that the price plans or features you see don’t suit you or your business, we have a few other suites we can offer and advise on, so you’re not restricted to one choice.

All anti-malware software performs an installation scan, and notifies you of any potential threats on your system or network on installation. If you’re worried about a malware infection, we can also offer advice on how to clean up your system and restore it to working order, as well as how to stop it getting re-infected.

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If you’d like to know more about malware, anti-malware suites, if you have any questions or concerns, or just want to have a chat about getting a potential new device, we’re always happy to answer any questions you have about anything IT related!

Just give us a bell on 0845 234 0580 or drop us a line at info@geek-guru.co.uk

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Anti-Malware for Businesses – Impact of Malware

Posted on August 07th, 2013 by Emily

 

We hear about the potential threats of malware all the time, but what could an infection mean for your business in real terms?

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Many of us have been there. We clicked “Yes” to something we should’ve clicked “No” on while clicking through a program installer, and installed something we didn’t want, like a Browser Toolbar (Commonly known as BHOs or Browser Helper Objects). Or perhaps we’ve installed something based on its claims, because it looked useful. On the surface these software programs claim to be helpful, but really inside most of them are there for one purpose – to make money. How they do this can vary, many of them will install some kind of spyware and change some browser preferences, like your default search engine, making it use their own. The changes made in a few seconds by a piece of rogue spyware or adware can take hours to put right by hand.

Unfortunately, user data is a very, very profitable commodity. These “tools” can store and send data about your computer and browsing habits, your searches, how long you spend on specific sites, even the links you click on. This data can be used by companies who then target you with spam mail or advertisements based on what they learn from you. Spyware collects the data, Adware displays the advertisements that come from it. As well as being something of an invasion of privacy, and causing unwanted popups, advertisements or spam mail, spyware and adware can cause your computer to slow to a crawl, as it drains system resources in order to collect and send data.

Often, people are tricked into installing two or three pieces of spyware or adware at once, and it goes without saying that the more junked up a computer becomes with these things, the slower and slower it runs, and the more problems you may face. In extreme cases, spyware and adware has been known to crash computers entirely or make them almost unusable. Adware and spyware doesn’t tend to spread unless it’s coupled with a virus, so most of these annoyances can be removed with time, patience and a good IT professional.

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  • Viruses, worms, trojans and keyloggers, however, have the potential to do much more serious and long term damage to your systems and possibly even your customers.

Some malicious software is programmed to cause as much destruction as possible to the systems it infects, for no other purpose than entertainment of the programmer or programming team. Some is designed to make companies aware of security flaws or to prove a vulnerability, while others are designed to steal data in order to make money in a much more direct fashion.

Data can be stolen, deleted, corrupted or otherwise rendered unusable by malware. When you’ve got a whole server full of critical or sensitive information, and a network of computers that access it, this can be very bad news.

Depending on the severity of the malware attacks, you could be forced to wipe your systems clean in order to get rid of the infection, or even replace parts of the system if enough damage is done. Left unchecked, infections can spread to backups you create from an infected network, meaning that you are then unable to use the backups of the data you have stored.

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  • All malware can lead to lost time, which means lost productivity and lost potential profits.

The best defences against malware are to keep your software up to date, (for example, using Windows Update or similar tools) and using a security suite that defends your network or individual computer from attack. There are also hardware defences against intrusion attempts, like firewalls, which we’ll discuss in a later series of blog posts.

If you suspect there may be malware on your computer, get in contact with an IT professional as soon as possible, particularly if you are worried about your business network. If you’re a home user, there’s a tool you can download called Malware Bytes, which is available free for home use. It helps detect and remove the offending malware, and we recommend running through a full scan. You can find it at http://www.malwarebytes.org/

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On Friday, in our final post of the week, we’ll be discussing the antivirus and antimalware software and support options we provide, and the advantages of each for different types of businesses.

If you’d like to talk to us about anything IT related, give us a call on 0845 234 0580 or email us at info@geek-guru.co.uk, and we’ll be happy to help.

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