Communications - Geek Guru

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Birmingham’s Premier 3CX Installers

Unified Communications from Geek-Guru

3CX Phone Systems

Geek-Guru phone solutions utilises the 3CX platform to deliver cost effective telephony for businesses of all sizes. The 3CX system is incredibly flexible and offers a low price per handset when compared to other systems from BT, NEC and Panasonic without cutting corners on features or quality.

The 3CX system offers every feature a business could need including:

  • Feature rich handsets
  • Voicemail
  • Call queueing and automated call routing
  • Free site-to-site calls
  • Complex call handling (including call centre functionality)
  • Call recording

And all of this for a fraction of the cost of an equivalent BT, NEC or Panasonic system!

Choose your phone lines

Geek-Guru can configure your 3CX system to use traditional analogue and digital lines as required but it is also possible to take advantage of VoIP lines. VoIP enables you to send and receive calls via your internet connection and offers everything you would expect from a traditional phone line at a fraction of the cost.

VoIP lines are provided by our SIP partner Spitfire and we can create a package for you that includes any range of geographical or non-geographical numbers. Want a Manchester number for your Birmingham office? – not a problem with a Geek-Guru phone solution!

Choose your handsets

3CX utilises off the shelf IP phones meaning the cost of handsets is significantly cheaper than using a proprietary system.

Handsets come in all shapes and sizes and we can put together a package to suit your exact needs. Examples include basic models, that offer a very low price per handset, right up to full colour video phones.

As a fully featured IP phone system 3CX supports software handsets (soft phones) and a range of smartphone applications. This enables you to make and receive phone calls on your iPhone, iPad and Android devices as if you were in the office and completely free of charge (assuming you have an appropriate data package with your mobile provider)

Cheaper Installation Costs

3CX runs over the same cabling as your computer network. Each phone comes with a hook up such that phone and PC both share the same network port. No more separate telephone cabling and no need for additional network points to be installed. Assuming you already have a data network in place we can install your handsets in minutes saving you both time and money as well as minimising disruption.

Call Monitoring

The 3CX call centre module provides professional call centre features at an affordable price, allowing your business to focus on providing the best possible customer service.The module includes advanced statistical analysis of incoming and outgoing calls, advanced queue strategies, full service level monitoring and a wealth of other features to enable your call centre to offer the best service to your clients.

What can Geek-Guru do for you?

We offer a complete telephony design and installation service including free upfront consultancy, design, installation and support. Why not get in touch today to see what a Geek-Guru phone system based on 3CX has to offer.