Geek-Guru IT Support Plans
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Instead of paying our standard ad hoc rates we offer three IT support packages with a range of value added benefits. Our support packages range from simple remote only support through to our most comprehensive package yet - Geek-Guru managed services. Break-Fix --> Proactive Support --> Geek-Guru SupportMany IT support companies still operate on a ‘break-fix’ mentality, taking a back seat until the worst occurs and then rushing on site to save the day. Break-Fix means problems are only resolved once they occur resulting in almost inevitable downtime at some point. All Geek-Guru IT support packages come with a full monitoring and maintenance program meaning many problems can be detected and resolved well before they become an issue to you. Unlimited means unlimitedAll Geek-Guru packages come with unlimited IT support - no call-out limit and no additional support fees. You pay a flat monthly fee for all your IT support including hardware support, Microsoft software support, network support and minor change support. This means no unexpected fees, easy budgeting and peace of mind. Support Plan Matrix
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